About

Reaching Out Across Durham (ROAD) is a social-inclusion programme, designed to help the residents of County Durham who are out of work and aged 25 and above to overcome barriers to employment.

We understand that there are many causes of unemployment, including health issues, gaps in qualifications, lack of confidence or not having relevant experience.  It is important to note that ROAD is not a programme that forces Participants into a job: rather, we aim to help each individual to find their potential in any way they wish, enabling them to feel able to move into education, training, job search and employment, only when they are ready. If work is not appropriate, we will work with individuals to encourage the development of their skills to ensure an improvement in confidence, knowledge, health and wellbeing.

ROAD has, and will continue to, help people to find their potential by:

How it works

After an initial, informal meeting with a Navigator, if ROAD is considered to be suitable and an individual is eligible, the individual becomes a Participant, following which we can begin our offer. Navigators are the constant in the Participant journey, the people who will work closely with individuals to ensure that they are accessing the appropriate facets of our offering, getting the help and support they need, from the very first meeting until they are ready to exit the Programme.

Our offer is free, voluntary, and most importantly, specially tailored to the unique and complex needs of each and every individual with whom we work. Our typical offer consists of the following:

Our specialist Health Trainers work with individuals to manage stress and anxiety, improve confidence, help with getting active, advise on healthy eating, assistance with stopping smoking and drinking less alcohol, and help to better manage existing health conditions by offering advice and support and guiding towards appropriate and specialist health care.

Many people experience financial difficulties, be it struggling with debt management, understanding benefits and budget management. There are also lots of people who do not have the skills or access to mobile phones, computer technology and the internet to better help their life skills. Our team of Financial and Digital Inclusion Coaches are available to help offer advice, support, training and practical skills to help individuals become more independent.

We have unique access to an Enterprise Coach who supports disadvantaged individuals to build their belief and confidence in self-employment as a viable work option.

A community-minded programme, ROAD want to create opportunities for individuals we work with as well as providing support to current volunteering opportunities and to establish new placements. We also encourage our Participants to provide regular feedback to enable us to improve our offer, and we are actively seeking ‘Peer Mentors’, with training available to help Participants to offer support to others from similar backgrounds and with shared situations.

ROAD sounds perfect for me or someone I know – what now? Contact Us!

ROAD is a Building Better Opportunities Programme, jointly funded by the European Social Fund and the National Lottery through the Big Lottery Fund as part of their investment into local projects that tackle the root causes of poverty and promote social inclusion. You can find out more about Building Better Opportunities Programmes here.